Privacy policy
Last update: 08/27/2025
This policy explains how DELGINEER collects, uses, and protects your personal data when you use the website https://delgineer.com/.
1. Data controller
The data controller is:
DELGINEER, individual company (micro-company), registered in the Trade and Companies Register under number 98027743800019, represented by Mr. Geoffroy DELAINE.
Address: 7 Rue Pierre Mendès France, 62570, Wizernes, France
Email: webmaster@delgineer.com
2. Data collected
We only collect data that is necessary for the management of our services:
- Identification data: last name, first name, email address, postal address, telephone number,
- Account data: username, password (encrypted), purchase history,
- Transaction data: payment methods (via secure service provider), invoices, deliveries,
- Technical data: IP address, browser type, pages visited, cookies/trackers.
3. Purposes of processing
Your data is used to:
- Manage your orders, payments, and deliveries,
- Provide customer service and warranty tracking,
- Improve the user experience and the website,
- Comply with our legal obligations (billing, accounting, taxation),
- Combat fraud and secure the website,
- If you consent: receive our news and commercial offers.
4. Legal basis for processing
In accordance with the GDPR, our processing is based on:
- The performance of the contract (order, delivery, customer service),
- Compliance with legal obligations (accounting, taxation, legal guarantees),
- Legitimate interest (security, fraud prevention, website improvement),
- Your consent (commercial prospecting, non-essential cookies).
5. Data sharing
Your data may be transmitted to recipients who strictly need it:
- Payment providers and carriers,
- Website host and technical providers,
- Administrative or judicial authorities (legal obligations).
We never sell your data.
6. Retention period
- Account data: until deleted by the user, or 3 years after the last activity,
- Billing and order data: 10 years (legal obligation),
- Cookies: maximum duration of 13 months.
7. Your rights
In accordance with the GDPR (EU Regulation 2016/679), you have the following rights:
- Access to your data,
- Rectification,
- Erasure (“right to be forgotten”),
- Restriction of processing,
- Objection,
- Portability.
You can exercise your rights by writing to:
webmaster@delgineer.com, using our contact form, or by email at the following address DELGINEER, 7 Rue Pierre Mendès France, 62570, Wizernes, France.
You may also file a complaint with the CNIL (https://www.cnil.fr/).
8. Cookies and trackers
The site uses cookies:
- Necessary cookies for operation (login, shopping cart, security),
- Statistical and analytical cookies (if enabled, with your consent),
- Marketing cookies (if enabled, with your consent).
When you first visit the site, a banner allows you to accept, refuse, or configure your choices. You can change your preferences at any time.
9. Data security
We implement technical and organizational measures (encryption, access control, backups) to protect your data. However, no system is completely foolproof.
10. Transfer outside the EU
Some service providers (hosting, payment, transport) may be located outside the European Union. In this case, we ensure that these transfers comply with the GDPR (standard contractual clauses, countries recognized as adequate by the European Commission).
11. Updates
We may modify this policy to adapt it to legal or technical developments. The applicable version is the one published on our website.